Terms and Conditions

Workshop Capacity: Each pre-arranged workshop has a maximum capacity of 20 participants unless otherwise agreed upon.
Expectation Meeting: If a specific service is required, participants should arrange a meeting with the facilitators to discuss their expectations. If there is dissatisfaction with the itinerary provided, feedback must be submitted within 48 hours to ensure the service meets the needs of all involved.
Cancellation Policy: Participants who cancel their registration at least 5 days prior to the service will receive a full refund. Cancellations made with at least 48 hours' notice will receive a 50% refund. No refunds will be issued for cancellations made with less than 48 hours' notice or for non-attendance. If the service is cancelled by the facilitator and is not rescheduled, the full cost will be refunded. Substitutions of attendees are accepted free of charge at any time.
Group Booking Confirmation: Final participant numbers must be confirmed at least one week prior to the service date. Failure to provide final numbers by this deadline will result in no refunds for any decrease in participant numbers.
Physical Activities: Participants engage in any physical activities at their own risk. It is their responsibility to complete any health questionnaires sent prior to the service for their safety and to inform facilitators of any concerns on the day of the service.
Payment Terms: Payment for workshops must be made within 7 days of receiving the invoice or 7 days prior to the workshop, whichever comes first. Failure to make payment by the specified deadline may result in the cancellation of registration.
Service Focus: Our services are designed to support the development of social and emotional intelligence while offering strategies to reduce stress. We acknowledge that these topics may bring up emotional responses as participants navigate personal and professional challenges. Our facilitators are here to provide guidance and support, but if participants feel they require additional support beyond the scope of the workshop, we encourage seeking external assistance. Seeking help is a sign of strength and self-care.

By registering for our workshops, participants and organisations agree to abide by these terms and conditions. If you have any questions or require further clarification, please do not hesitate to contact us.